Terms & Conditions
T&C's of Betting with Kalooki Sports Book Ltd (Updated 28/09/2023)
ACCEPTANCE OF BETS
You may place a bet with Kalooki by text message (SMS), telephone, WhatsApp or other method of communication (but excluding betting via the internet).
You will receive a confirmation message when your bet has been accepted. Only upon receipt of a ‘Bet Confirmed’ (or similar text) from Kalooki Sports Book Ltd (“Kalooki”) will the bet (a contract) between you and Kalooki be struck.
If you do not receive a ‘Bet Confirmed’ text or similar before the start of an event, then the responsibility is with you to call the office on 0800 9708948 before the start of the event to see if the bet has been received & accepted. We can only accept bets/answer your queries between the hours of 8am-11pm.
Kalooki does not need to issue a ‘No Bet’ notification for a requested bet to be void.
Any deleted screenshots that have been accepted as an on bet will be settled as a loser. The customers account will be closed at the discretion of management.
BETTING USING WHATSAPP
Kalooki and you agree and accept that bets placed using WhatsApp or other method of messaging services will be valid and binding gambling contracts under s.335 Gambling Act 2005. This is the case whether or not use of the chosen communication method would be in breach of the terms of use of that service.
By placing a bet with Kalooki using WhatsApp as your preferred method of communication, you accept that any bets you place will be valid and legally enforceable.
If you choose to place bets with Kalookiusing text message (SMS) or WhatsApp then you understand that you may not receive a ‘Bet Confirmed’ text confirmation back before the start of the event.If you do not receive a ‘Bet Confirmed’ text or similar before the start of an event, then the responsibility is with you to call the office on 0800 9708948 before the start of the event to see if their bet has been received & accepted.
ANY STAKE LIMITS WILL BE AT OUR DISCRETION
Kalooki may choose to refuse a bet (or part of a bet) at its absolute discretion. Where no ‘Bet Confirmed’ text (or similar) is issued to you before the start of an event, a bet between you and Kalooki has not been struck. Kalooki does not enter into a betting contract in this situation.
PAYMENTS & AVAILABLE FUNDS
Bets placed by WhatsApp must be Staked appropriately within the customer’s available funds.
If no funds are in the customers account to cover an accepted bet then the bet is void win or lose.
It is the customer’s responsibility to be aware of their available funds and can request a balance or a statement from our operators by WhatsApp or phone at any time.
SELF EXCLUSION AND GAMSTOP
If you are considering self-exclusion, you may wish to register with GAMSTOP. GAMSTOP is a free service that enables you to selfexclude from participating online gambling companies licensed in Great Britain. To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk. Kalooki Sportsbook are a member of Gamstop.
Kalooki operates its own self-exclusion scheme. If you would like to self-exclude from betting with Kalooki, please contact us by telephone.
The minimum period of self-exclusion is 6 months. Self-exclusion can be further extended on request to us. We will immediately take steps to prevent you from betting. Your account will be closed and any funds returned to you. You will be removed from our marketing database within 2 days. You will be provided details of counselling and support services.
You will remain self-excluded at the end of this period for a minimum of 7 years unless you take positive steps to gamble again. In this situation, a one-day cooling-off period must elapse before you will be allowed to bet again.
DEPOSIT LIMITS
Unless otherwise agreed all deposit limits will be Net for the arranged period. This takes into account both deposits and withdrawals.
COMPLAINTS PROCEDURE
Please get in touch with our Customer Services Team in the first instance via your Chat Group.. We can then start looking into your concern straight away.
To help us put things right quickly, it’s important that we understand your concern, so we’ll ask you some questions about it:
- What happened and when
- And, what you would like us to do to put things right
If you’re still not happy – our Complaints Team will then look into your concern, ask you to send your complaint by email, and then we will provide Kalooki Racings final response.
Please note that we have 8 weeks to investigate your concern and issue our final response. However, we aim to do this sooner.
If we haven’t been able to resolve your concern to your satisfaction you can ask for your complaint to be looked at by the Independent Betting Adjudication Service – IBAS – which is a free service.
However, In order to refer your complaint to IBAS, you firstly need to go through our complaints process and receive our final response. For more information about IBAS, including the types of complaints they can and can’t look at, visit https://www.ibas-uk.com
PRICE ENQUIRY & PRICE CHANGES
Customers are encouraged to WhatsApp us with price enquiries. We will message you back with the current prices and then the customer can WhatsApp in their Bet Requests. If a price has changed, or our price on a selection is different from the price that the customer has sent through in their WhatsApp, we will inform the customer that it is ‘No Bet’ or similar and inform the customer of the current market price if available. If the customer wishes to place the bet at the new price, then they must WhatsApp the bet request again making clear the bet instruction at the new price.
When placing an in Play bet you will receive your confirmation that the bet is on. If the odds have changed due to the fast nature of live betting, the new odds confirmed to you will be used to determine settlement unless immediate refusal of the bet by the customer is made.
FIRST PAST THE POST
We payout on both the “first past the post” winner and the official result in any UK or Irish horserace. Horses must carry the correct weight over the correct course. The maximum benefit is £1,000. Offer includes singles and multiples.
BEST PRICE GUARANTEED
- If you take an early price and the starting price (SP) is greater, we will pay out on the SP.
- Applies to win and place parts of the wager.
- Maximum bonus winnings of £1000.00 or €1000 per customer per day.
- Applies to bets placed on the day of the race.
- Does not apply to Ante Post Bets
- Kalooki Racing reserves the right to exclude any customer from any offer or promotion including Best odds guaranteed.
- Applies to Horse Racing bets on the day of the event in the UK & Ireland.
- Applies to Horse Racing bets on the day of the event in the UK & Ireland.
- Applies to Greyhound Racing bets from the show onwards in the UK only.
LATE BETS
Unless agreed, bets received after the event will be considered void and will not stand regardless of when the WhatsApp was sent. The time on our phone system, powered by WhatsApp will state the time that we received the text and if it is after the official start time of an event, the bet will be void.
SECURITY
It is your responsibility to ensure the security of your mobile phone. Other than where Kalooki has been negligent, we will not be liable for any loss that you may incur as a result of misuse or unauthorised use of your mobile phone number or Account with Kalooki, whether fraudulent or otherwise.
If you no longer want to receive special offers from us, please WhatsApp OPT-OUT.
MAXIMUM WINNINGS
The maximum winnings that can be won by one client on one day’s betting are:
- G.B and Irish Horse Racing £250,000
- Foreign Horse Racing £50,000
- Ante Post – All Sports £100,000
- All Grade 1 Football £100,000
- All other Football £50,000
- BAGS and Sky Greyhound Racing £50,000
- All other Greyhound Racing £5000
- All other Sports £50,000
- All Mixed Sport Accumulators £50,000
- Irish Lottery £25,000
CASHOUTS
Cash-out availability is not guaranteed and is at the discretion of Kalooki Sportsbook. All bets will stand if Cash-out is not available.
KALOOKI FOOTBALL 2UP OFFER
- Applies to all: UEFA EURO Qualifiers, Premier League, FA Cup (from First Round onwards), Champions League/Europa League/Europa Conference League (from Group Stage onwards), English Championship, English League 1, English League 2, Spanish La Liga, Italian Serie A, German Bundesliga, French Ligue & Scottish Premiership games until 1st of June 2024
- Applies to footballsingles or football only accumulators (no mixed sport accas)
- Offer does not apply to in-play bets
- Max pay-out on the offer is £2,000 per day per customer which includes the original stake.
- Your bet will be paid out in full if your team is winning by 2 goals at any stage in the match regardless if your selection goes on to draw or lose the game
- If your selection is leading by two goals and goes on to win the match your bet will not be paid as a winner twice.
- This offer only applies if the wager is struck using a screenshot of the bet direct from the Bet365 website, Paddy Power website or Skybet 2 up coupon.
TENNIS BETTING RULES
In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
If a result has already been determined by the time of the cessation then the bet will still stand. For example, if a bet was struck on the winner of the first set and the game was abandoned during the second set then this remains a valid wager.
INTERNATIONAL HORSE RACING
Bets taken at S.P will be settled using the starting price shown on the Bet365 website.
CRICKET BETTING RULES
Cricket Ties & Super Overs
All bets are valid if the scores are level after the allotted overs. If the match goes to a super over or similar the bet will be settled on the winner of the super over or equivalent.
ACCEPTANCE & SETTLEMENT OF BETS
Bets are placed by Whatsapp and bets are only ON after confirmation in your group.
No bet is accepted until we have confirmed with you that the bet is On.
We reserve the right to refuse to accept the whole or any part of any bet.
We reserve the right to void any accepted bets and withhold settlement if we have reason to believe:
- You are under 18 years of age.
- You are involved in fraud, money laundering, collusion, match rigging or cheating of any
kind. - A bet may breach the governing rules of the relevant sport or event in question or jeopardise the integrity of the sport or event in question.
- A bet is mistakenly accepted for an event that has already occurred or there is a clear
indication of the likely outcome.
There may be other instances where we may void a bet and these instances are detailed under the specific sport/event.
We also reserve the right to void a bet if required to do so by the Gambling Commission.
We reserve the right to void any bet accepted by us and withhold settlement if we become aware that the bet breaches the governing rules of the relevant sport or event in question.
Where we have taken steps to void a bet for one of the above reasons, your actions leading to that shall be considered a breach of our Terms and Conditions and entitle us to terminate our relationship with immediate effect. In such circumstances, we may use the monies we hold as winnings on any bets placed by you with us in order to settle any liabilities we may incur as a result of your actions.
It is the responsibility of the customer to check the Whatsapp chat carefully as mistakes cannot be rectified after the event.
It is your responsibility to ensure your bets are messaged clearly and that your timing, instructions, spelling and stakes are correct. You should check your message to verify that the amount you have staked, and your bet details have been correctly recorded. Bets can only be cancelled or changed by mutual consent.
TIME OF ACCEPTANCE
Where the official “off” of a race or event is not announced, bets are accepted up to the advertised start time. Any bet that is inadvertently accepted after this time will be void unless we are satisfied that the bet was placed before the actual start of the event, except where the bet is struck and priced in play.
Any bet inadvertently accepted after an event has been resolved will be void.
Any bet accepted in error and contrary to these provisions relating to the time of acceptance will be void.
We reserve the right to refuse payment on any bet where we are unable to substantiate the selections and the instructions on your Whatsapp group.
We do not accept any responsibility for a bet not being placed for any reason, including but not limited to, computer or till malfunction, electricity failure, failure of telecommunications systems or services.
A WhatsApp group is, by its very nature, a fast-moving environment. Odds move rapidly and bets are taken continuously, consequently, mistakes can occur. We will do all that we can to avoid this but we cannot accept responsibility for any obvious errors or omissions in respect of the announcing, publishing or marking of prices, handicaps, place terms, runners or results despite our every effort to ensure total accuracy.
If we do make an obvious error, then the following rules will apply:
- We reserve the right to correct any obvious error made on a bet placed in one of our “betting in running” markets and settle at the correct price or terms which were actually available with us (absent the obvious error) at the time the bet was struck.
- When a bet is placed on a market offered before an event has started and more advantageous odds than those actually available with us are applied, we will either settle the bet at the correct price or terms available with us or, on condition that you can provide us with verification, at the best price or on the best terms genuinely available with any of the following companies at the time the bet was struck: – Bet 365, Betfred, Coral, Ladbrokes and William Hill.
- Where the incorrect odds or terms are less advantageous than those available with us the odds or terms will be amended to the correct odds or terms available.
If a bet is accepted in error by us at a price or market condition, as indicated above, that is:
- Materially different from those available in the general market at the time the bet was
made, or - So obviously incorrect given the relative probability of the event occurring at the time the
bet was made; or - So obviously incorrect having regard to the nature of the betting business, then we will not pay winnings higher than those that would be paid under the price available in the general market and we will either settle the bet at the correct price or on terms available with us or,
- On condition that you can provide us with verification, at the best price or on the best terms genuinely available with any of the following companies at the time the bet was struck: – Bet 365, Betfred, Coral, Ladbrokes and William Hill.
For example: Where our actual price for a player to score the first goal is 11/2 but you are quoted 11/1 in error then you will be able to determine whether your bet should be settled at 11/2 or the best price available with the companies listed above even if this price is higher than the actual price we quoted.
Where, however, you have been quoted 7/2 on the same bet the price will be amended upwards to the correct price of 11/2.
Bets are settled in accordance with the rules that govern the particular bet made.
If a bet is inadvertently accepted with any prices not messaged by or endorsed by our staff, the prices will stand provided they are clearly written and were available at the time the bet was processed.
Where no price is available at the time the bet is placed, we reserve the right to settle horse and greyhound bets at starting price and sports/special event bets at the next available price.
We do not lay ‘BAR’ prices, nor do we accept instructions such as ‘First show’ prior to the transmission of a ‘show’ of betting for that race – any such bets taken in error will be settled at starting price.
The advertised times of races, the runners, returns and results as published in the national/sporting press will govern the settlement of all bets, errors and omissions excepted. ‘Through the Card’ type instructions are determined by reference to the published race programme, as are the instructions
‘First Race’, ‘Last Race’, etc.
Bets placed on horse racing will be settled in accordance with the official Weighed In Result. Where a result is amended after the Weigh-In, for example, further to a successful appeal, the amendment will be ignored for settlement purposes.
Each-way doubles, trebles and accumulators are settled win-to-win and place-to-place, unless the instruction ‘each-way all each-way’ or ‘each-way equally divided’ is clearly specified on the betting slip by the Customer, then the bet (unless it is one of our speciality bets) is settled by this method.
In accumulative wagers where bet contingencies are related or where the same selection is taken to win more than one event, a combined price that reflects the relativity will be applied for settlement, regardless of any individual prices marked on the betting slip. In instances where a combined price
cannot be applied the bet will be settled as singles dividing the total stake available proportionately
amongst the selections.
For example, England to win the match & a named player to score a hat-trick. If no combined price is quoted, then the bet will be settled as two half stake singles.
In the event of a dead heat for first place, the stake money on a winning selection is divided by the number of winners in the dead heat, and the full odds paid to the reduced stake, with the remainder of the stake money being lost.
A similar rule applies to the place part of a bet where, as a result of a dead heat, more than the required number of selections are placed.
RESULTS
HORSERACING
FIRST PAST THE POST
We payout on both the “first past the post” winner and the official result in any UK or Irish horserace. Horses must carry the correct weight over the correct course. Maximum benefit is £1,000. Offer includes singles and multiples.
The exceptions where First Past the Post does not apply and bets are only settled according to the official results are;
- A selection takes the wrong course.
- A selection carrying the wrong weight or the jockey failing to weigh-in.
- Any Ante Post bet.
- A Forecast or Tricast bet.
- A void race.
- Any Tote/Pari-Mutuel bet.
- A selection given as the winner in error by the judge.
- A bet placed on a two-runner race or a special match bet.
- A bet placed in a “without the favourite” market.
- Any other special market
Bets placed on non-UK/Irish meetings are settled on the official result declared by the racecourse judge and confirmed by the ‘Weigh-In’ announcement.
If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets.
GREYHOUNDS
Bets placed on Greyhound racing are settled on the official result announced at the conclusion of the event. If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets.
FOOTBALL & OTHER SPORTS
Bets placed on football and other sports are settled on the official result or stats shown on whoscored.com. If the whoscored.com amends its decision afterwards all bets will stand on their originally announced result. If the result is not immediately available from the whoscore.com, the result published by the official governing body immediately after the match/event is finished will be used for settling purposes. Any subsequent corrections or amendments will not apply for settlement purposes.
EACH-WAY TERMS
Bets are acceptable win or each-way. Where we are not offering special each-way terms on a race the place part of an each-way bet at Starting Price or displayed price is settled in the following manner:
Horses
In handicap races of 16 or more runners, we pay one-quarter of the win odds for first, second, third and fourth places.
In handicap races of 12-15 runners, we pay one-quarter of the win odds for first, second and third places.
In all other races, races of 8 or more runners we pay one-fifth of the win odds for first, second and third places.
In races of 5, 6 or 7 runners we pay one-quarter of the win odds for first and second places.
In races of less than five runners, the place money goes on to win.
Greyhounds
In races of 8 or more runners, we pay one-fifth of the win odds for first, second and third places.
In races of 5, 6 or 7 runners we pay one-quarter of the win odds for first and second places.
In races of less than five runners, the place money goes on to win.
Special Offers
From time to time we may offer special each-way terms on individual races. When this occurs we reserve the right to alter the standard place terms detailed above (e.g. we may offer to pay out five places in a handicap with 16 or more runners but change the place terms to pay one-fifth of the win odds rather than one quarter). Customers should check the place terms of a race whenever the number of places paid changes, particularly when we offer additional places.
Where there is an insufficient number of finishers for the placed terms advertised only those runners officially placed will be treated as successful selections and bets on all non-finishers will be lost.
Other than where Place Only betting is available, where a place stake is in excess of the amount staked to win, the difference will be equally apportioned win and place to the selection(s).
If you place an each-way bet on a race or event that is ‘win only’, the total stake will be invested for a win.
For events other than horse and greyhound racing on which bets are accepted, the settlement will be based on the odds and place terms advertised and applicable at the time the bet was taken.
‘Place Only’ bets are not acceptable, except when advertised on specific races. When special place only betting is returned for a race this will rule settlement of all place only bets on the race.
FAVOURITES
Starting price bets will be accepted, win only, on absolute, first and second favourites, in both horse and greyhound racing. If each-way is taken in error the place part of any such bet will be a void win or lose.
The favourite is the horse/greyhound quoted in the official starting price returns at the shortest odds, and the second favourite is the horse quoted at the next shortest odds. If two horses are quoted at the same odds, and those odds are shorter than those quoted for any others, then those two are an equal first favourite and equal second favourite. If two or more co-favourites are thus selected, the client’s stake will be divided equally between or among them.
However, if such joint-favourites are returned at a price whereby irrespective of the result, no profit could accrue to a backer of the favourite, the un-named favourite will be treated as a non-runner.
This section and the one preceding will apply equally to greyhound racing.
When a returned favourite does not come under starter’s orders and is withdrawn, then that unnamed favourite will be treated as a non-runner. The only exception to this is in speciality bets, such as The Place 6-5 etc. where, if the favourite is withdrawn it is replaced by the next smallest priced horse.
Any un-named favourite inadvertently taken where a screen/board price has been given will be settled at starting price.
Incorrect or Incomplete instructions
An incorrectly spelt name is not necessarily invalid, so long as it is clear what the client’s intentions were. If a named selection is wrongly written so that more than one horse could conceivably be intended, the stake will be equally divided between or among the selections involved.
A named selection which is not doubly engaged but is timed for the wrong race or a different meeting stands for the race in which it runs.
If a horse and dog of the same name run on the same day, and it is not clear which is the selection, the bet will be settled as on the horse. If the bet is placed after one of the two has run, it will be on the one still to run.
When the only difference in name between two runners engaged on the same day is the suffix of the country of origin, bets will be settled as on the one without the suffix, unless the suffix or a determining race time is shown on the slip. If, however, one of the horses has already run that day, the bet will be considered as being for the horse still to run.
Where a single stake and name of a selection are given with no instructions, the bet will be taken as for a win single.
Where there is more than one selection in different horse or dog races and no instructions are given, with no indication being given by stake unit of the client’s intention, the stake will be divided equally on win singles.
If the two selections are in the same race it will be settled as a straight forecast. In all cases, bets will be settled as win bets, unless each way is specified.
Where the same selection is included more than once in a multiple bet, or where selections from the same race are included, stakes will be divided equally into those parts of the bet where the selections clash. If, however, one of the selections is also entered for another race on the day, the bet will be settled as for the races in which they do not clash.
Where instructions are so illegible that they cannot be understood, the bet will be void.
Incorrect number of bets or selections
Where an incorrect number of doubles is stated to cover the selections given, the total amount staked on the doubles is divided and invested equally among the correct number of doubles. A similar rule applies to singles, trebles etc. However, where a double, treble, fourfold etc. is specified
and it is clear that only one accumulative bet is required, it will be settled as an accumulative bet covering the number of selections given.
Where too many selections appear in a multiple type bet it will be settled in the following manner:
- For a named multiple bet e.g., Yankee, or similar full cover ‘named’ bet, whether the instructions are specified by name or given in full at equal stakes, the total stake is divided and invested equally on the full number of doubles, trebles, fourfolds, etc., as determined by the number of selections given i.e. the bet will be apportioned as a whole.
- For mixed doubles, trebles etc., of different stakes, each constituent part will be apportioned as separate bets.
Where there are too few selections in a multiple type bet, then a non-runner or non-runners will be
added. Thus, four selections with a Canadian instructed and staked, will have one non-runner added.
INCORRECT STAKES
Unless covered by the preceding section of this rule:
- Should you UNDERSTAKE your slip, the total return from the whole of your slip will be
proportioned by the amount you have underpaid thereby reducing any return due (i.e.) the return will be multiplied by the amount paid and divided by the amount that should have been paid). - Should you OVERSTAKE your slip, the total return for the whole of your slip will be proportioned by the amount you have overpaid, thereby increasing any return due (i.e. the return will be multiplied by the amount paid and divided by the amount that should have been paid). No overstaking will be returned. However, if there is more than one bet involved and it is clear to which bet the overstaking applies, then that bet only will be apportioned.
- Where a client stakes a through-the-card bet for fewer than the number of races that are on the program, the stake will be apportioned to cover all the races on the card.
Unnamed selections and favourites
Where an un-named selection or favourite in a single or multiple bet is untimed or incorrectly timed, it will be ‘on’ for the next race at that meeting unless the time stated can be related to another horserace meeting covered by a full race-by-race service in which case the race time will take precedence. If a selection is not thereby defined, the stakes will be divided equally between those favourites whose race times continue to coincide.
Where a favourite bet has no meeting, race time or any other indication of the race intended, it will stand for the earliest advertised race, horse or greyhound, still to be run. When a favourite bet does not have the meeting nominated, the bet will stand for the races timed, providing those times do not clash with other races with the same advertised race time. Where times of such races clash, the stake will be divided equally between those races having the same advertised times, whose results are being transmitted race-by-race to our offices. The same applies to numbered selections except that the stake is only divided over those races where the times clash and the numbered selections appear.
Where a racecard number is stated and no such number appears in the race then that selection will be treated as a non-runner.
Where combination or accumulative bets are involved and the client makes clear by the exact times given, that only one meeting can be intended, he will be on that meeting, even if some race times clash with races at other meetings. Thus if a bet is a Yankee 2.00, 2.35, 3.05, and 3.45 and those are race times at Ascot, the bet will be on that meeting, even though there are other meetings with races at 2.00 and 3.45.
If a client indicates the race by the order it appears on the racecard, it is treated as an untimed bet unless the word ‘race’ appears in the instruction. Thus, ‘2nd race fav’ is timed, but ‘2nd fav’ is not.
Where meeting and time are given, but no selection, it will be taken as for the SP favourite.
DOUBLE ENGAGEMENTS
An untimed single bet for a selection which has more than one engagement will be taken as for the first race in which it runs unless an ‘if absent’ selection is also given on the slip when this will be taken as timing the bet for the race where both were engaged.
Where a selection is doubly engaged and is timed by the client, it will be settled as a bet for that timed race only. Where it is untimed, or incorrectly timed, the bet will be on the first race where it runs, after the time of acceptance.
If two selections, one of which is doubly engaged, are included in an accumulative bet and run in the same race, the one which is double engaged will be deemed to be timed for the race where they do not clash. If both are doubly engaged, the selection written first on the slip will be timed for the race in which it runs, and the other timed for the race where they do not clash. This does not apply to single wagers, which will be treated as entirely separate bets.
LATE WITHDRAWALS
In all horse races, excluding ante-post bets, if a horse is withdrawn not under starter’s orders or has been declared ‘not to have started’ by the Starter, bets will be settled in accordance with Tattersalls.
Rule 4(c), which states that backers of withdrawn horses will have their stake refunded.
When there has not been time to re-form the market, deductions are made from winning returns on the race, exclusive of stake, according to the Tattersalls Rule 4(c). When there has been time to reform the market, the deductions if any will apply only to bets at screen or board prices struck prior to the announcement of the withdrawal.
In the event of two or more horses being withdrawn before coming under starter’s orders, the total deduction will be the sum of the individual deductions, up to a maximum of 90 pence in the pound.
Horses – Early Prices
The Tattersalls’ Rule 4 (c) Deduction Scale will be applied to bet settlement, when horses quoted in our Early Prices, are withdrawn before coming under starter’s orders or have been declared ‘not to have started’ by the Starter. In such circumstances, the appropriate level of deduction will be determined by reference to the prices on offer at the time of withdrawal.
Greyhounds
When a greyhound is withdrawn:-
- All bets struck at displayed prices prior to the withdrawal, and not cancelled by the customer, will be settled at starting price. In the event of a NO RACE being re-run, all bets for that race stand at starting price for the re-run race unless previously cancelled by the customer.
- All bets struck prior to withdrawal at our prices on individual heats or one-off races will be settled at starting price, and bets on the withdrawn greyhound will be void.
See Rule 1.15 for ante-post bets on a greyhound to win a competition.
SPORTS BETTING
We reserve the right to apply a Rule 4 deduction to outright bets on sporting events when a player, contestant or team is withdrawn from the betting after having been declared to play. For betting purposes we consider a player to have been declared to play if he is included in a first-round draw (for sports like tennis, snooker and darts) or it’s equivalent in other sports.
EARLY AND SHOW PRICES
Early Prices are prices advertised for a race after the final declarations have been made. They are available each day for selected races up to the first show of prices from the on-course market or the first show of prices from our service provider transmitted to our shops.
Board (Show) Prices are generally available 5-10 minutes before the start of horse and greyhound races and are transmitted to our shops from the on-course market or are collated by our service provider.
The following applies to bets at ‘Early Prices’ or at ‘Show Prices’ on-screen or board. In events with 2 or more runners, we will lay the current quoted price at the time the bet is accepted. Where an ‘Early Price’ or ‘Show Price’ is taken it will apply to the selection wherever it appears on the slip, unless instructions written on the slip specify otherwise. If a bet is inadvertently accepted with any prices not written by or endorsed by our staff, the prices will stand provided they are clearly written and were available at the time the bet was processed.
Clients who request a price should ensure that the quoted price has been written on the betting slip.
If there are any palpable errors in the Board Prices laid, transmitted or marked-up, the bet will be settled at the corrected price for the time the bet was made or at SP, whichever is the greater.
We do not lay ‘BAR’ prices nor do we accept instructions such as ‘First Show’ prior to the transmission of a ‘show’ of betting for that race. Any such bets taken in error will be settled at starting price.
Place terms on each-way bets at displayed odds are governed by the number of starters in the race and not by the number of declared runners at the time the price was taken.
Should a horse be withdrawn, whereby Tattersalls Rule 4(c) would apply, no prices can be laid after the withdrawal, unless there has been time for a new market to be formed.
In ‘Early Price’ horserace bets, if any of the horses do not run, stakes will be refunded on the withdrawn horses and all winning returns from the race will be subject to deductions on the Rule 4(c) scale, depending on the odds of the withdrawn horses at the time of withdrawal.
For horses, a bet placed after the final declarations have been made (generally 10am the previous day) is not an ante-post bet and in the event of any withdrawals, the withdrawn horse will be treated as a non-runner. Returns from bets on other horses in the event will be subject to deductions on the Rule 4(c) scale, depending on the price of the withdrawn horse or horses at the time of withdrawal.
Where a race contains reserves at the final declaration stage we will offer an early price for all of the declared runners including the reserves. When a declared runner is announced as a non-runner we will revise the market and all bets struck prior to the announcement of the non-runner will be subject to a Rule 4(c) deduction (where the price of the non-runner is such that a Rule 4(c) deduction applies). If a reserve becomes a non-runner prior to the racecourse declaration stage (i.e. 45 minutes before the first race) then there will be no Rule 4(c) deduction. If, at the racecourse declaration stage a reserve becomes an official runner by taking the place of a withdrawn horse then Rule 4(c) will apply to the reserve horse if it is subsequently withdrawn.
In ‘Early Price’ greyhound bets, if any of the greyhounds do not run, all ‘Early Price’ bets nominating that greyhound, either by trap number or name will be void, with all other ‘Early Price’ bets on remaining runners in the race settled at SP.
DEAD-HEATS
In the event of a dead-heat for first place, the stake money on the winning selection will be divided by the number of winners in the dead-heat and full odds will be paid to the divided stake with the remainder of the stake being lost.
A similar rule applies in place betting where, as a result of a dead-heat, more than the required number of selections occupy the place positions.
POSTPONEMENTS
If races are set back in time because of eventualities such as weather conditions, bomb threats, power loss, traffic delays etc., or if the meeting is postponed to another day and the overnight declarations stand (meaning that the race is not re-opened) then all bets stand unless a refund is
requested by the customer prior to the race taking place. Where bets have been placed at ante-post prices then different rules apply, see section 1.15 Ante-Post.
RE-RUN RACES
Horses
If a race is re-run, then bets at board prices or early prices in the original race will be settled at SP. Horses which came under starters orders in the first race but did not go to post for the re-run will be considered non-runners and returns on the remaining runners will be subject to a Tattersall’s Rule 4(c) deduction.
Greyhounds
When a race is declared a no-race and is re-run, all bets will stand for the greyhounds which take part in the re-run, but single bets may be cancelled by mutual agreement before the re-run starts.
Selections in multiple bets will stand for the re-run race. The starting prices returned on the re-run will rule settlement, board prices from the original race will stand unless there is a non-runner in which case they will not be valid and such bets will be settled at starting price. If betting is suspended bets may be cancelled by mutual consent prior to the market being reformed. A re-run race is taken as in the order it was originally placed on the programme, and no notice is taken of the time of the re-run. When a race is declared void and is not re-run, all bets on that race will be void, and will not count for any additional reserve race.
ANTE-POST
Ante-post bets are accepted on horse races at quoted prices up to the time that the overnight declarations are known (10 a.m. on the day before the race where 24-hour declarations apply and 10 a.m. two days before the race where 48-hour declaration apply) and on greyhound racing before
the day on which the race is run. Ante-post bets are accepted on the basis of all-in, run-or-not, entered-or-not, so long as entry was not precluded by the conditions of the race. Returns for accumulative bets will be settled in the same manner as SP bets.
Unless otherwise provided for, the following rules apply:
- Where an event is postponed, then provided the overnight declarations stand, ante-post
bets will stand until the event is decided or abandoned. If the original overnight declarations
do not stand then bets will be void. - A selection scratched from or not taking part in an ante-post event is a losing one if at the
time the bet was made there was a possibility to win. - Single ante-post bets will be void if the race is abandoned, declared void, if the conditions
of the race are altered after the bet is made, or if the horse selected is balloted out under the Jockey Club rule limiting the number of runners in the race. - In any such cases, accumulative and combination ante-post bets will stand on the remaining legs, at the prices laid on the selections in those races, with the void selection counting as a non-runner throughout the bet.
- In the event of horses being balloted out, the liabilities of layers against the horses remaining will be reduced on both win and place parts of such bets, in accordance with the rate to be announced before the race by Tattersalls Committee, in accordance with Tattersalls Rule 4(c), dependent upon the odds currently available against the withdrawn horses at the time of the official withdrawal.
When prices are offered to win a greyhound competition, bets accepted before the draw for the penultimate round (semi-final) has been made will be on an ‘all-in run or not’ basis, and non-runners will be treated as losers.
Where a reserve greyhound is re-introduced into competition while Ante-Post betting rules apply then all bets remain ‘all in a run or not’. If the re-introduced greyhound goes on to win or is placed in the race all bets will stand.
Bets accepted at prices issued after the draw for the penultimate round (semi-final) but prior to the draw for the final will not be subject to Ante-Post rules, and any non-runner will be treated as void for settlement purposes.
Tattersalls’ Rule 4 (c) will apply to bets on the remaining greyhounds, with the amount of the deduction based on the price of the withdrawn greyhound at the time that the bet was struck. When a greyhound is withdrawn after the draw for the final is made all bets struck after the draw but prior to withdrawal at our prices will be settled at starting price, and bets on the withdrawn greyhound will be void.
Bets are executed at the price ruling at the time the bet is accepted by us. We reserve the right to correct any palpable errors.
Each-way bets are calculated win-to-win, place-to-place, and for the place part, the fractional odds and number of places relating to each event will be those pertaining at the time of acceptance. Place only bets, forecasts and conditional bets such as ‘any-to-come’ are not accepted ante-post, and if taken in error, the ‘if cash’ element will be ignored.
When the same selection is taken to win two or more races in ante-post doubles or trebles, special odds may be laid and those will govern settlement.
FORECASTS
Subject to the following rules, forecasts are accepted in singles, doubles and trebles only. Accumulators are not accepted, unless in speciality bets available and agreed by a trader. If otherwise accepted they will be settled as trebles with the stakes being equally apportioned.
Forecasts are available in races of 3 or more runners and will be settled in accordance with the computer straight forecast dividend. Any forecast accepted in error on races with less than 3 runners or where a race is reduced to less than three runners will be void. Un-named favourites cannot be used in forecasts, where selections must be named or numbered, and forecasts including ‘fav’ selections will be void.
If a forecast contains a non-runner, the same selection is repeated, a racecard number is specified which does not appear on the racecard or a lone selection is specified, the forecast will be settled as a single. If the selections run in different races then the stake will be split as two half stake singles on each selection.
Returns for forecast doubles or trebles will be calculated by multiplying the appropriate return for each forecast.
Written instructions for a selection with the field or a selection against the field will be taken as for the selection to win. Instructions for the field with, or the field against, will be taken as for the selection to finish second.
Where 3 or more selections are given, the settlement will be made as a full combination of forecasts. If a smaller number of combinations than the full permutation is required, the slip must make this clear. Thus ‘£2 comb F/C ABC’ with £6 invested, will be settled as 6 £1 forecasts unless the client writes ‘3 x
£2 F/C AB, AC, BC’.
Where a permutation is used which could apply either to forecasts or TriCast’s and neither is specified, the bet will be settled on forecasts.
1.17.1 Horses
Should there be no Computer Straight Forecast returned bets will be settled as Tote Exacta. If neither is returned bets will be void for settlement purposes.
1.17.2 Greyhounds
In all circumstances where a Greyhound Computer Forecast is not declared settlement will be based on the N.S.L. Straight Forecast Chart. We do not accept bets on Greyhound Tote Forecasts and if accepted in error will be settled at Computer Straight Forecast returns or where no Computer Straight Forecast is declared at NSL Straight Forecast returns.
1.18 TRICASTS
TriCast’s, in which selections must finish first, second and third in the correct order, in races for which an official computer TriCast return is declared, are accepted in singles only.
Stakes for TriCast doubles or trebles, where taken in error, will be divided equally to cover each TriCast race in singles only. ‘
Bets accepted for races not specified, or for which no TriCast dividend is declared, will be settled as computer straight forecasts on the selections nominated to finish first and second, with the selection nominated for third place disregarded.
Only named selections or racecard numbers will be accepted in TriCast’s, with name taking precedence where both are used. In the event of any ambiguity, the TriCast will be declared void, as will any TriCast which contains an unnamed favourite. Where the same selection is repeated the stake will be invested as a CSF on the two different selections in the order written.
Should a TriCast contain a non-runner or a racecard number is specified which does not appear on the racecard the total stake will be invested on a straight forecast on the remaining selections in the order written. In the case of a full cover combination, the total stake will be divided equally as a reverse forecast on the remaining 2 selections.
Should there be 2 non-runners or 2 racecard numbers are specified which do not appear on the racecard then the total stake will be invested on a win single at SP on the remaining runner. For the purposes of settlement, a permutation is considered as a series of straight TriCast’s.
TriCast’s will be settled in accordance with the official computer return. If fewer than 3 finish in a race, a dividend will be declared on those that finish.
HORSE RACING RULES
Bets are accepted for specified races held under the rules of the British Horseracing Authority, Horse Racing Ireland and their equivalent organisations abroad.
If no on-course Starting Price is returned, bets will be settled at the Industry (off-course) Starting Price. If neither an on-course nor an Industry SP is returned, then the SP returned by our service provider will be used. If none of these SP’s are available and the selection is for a UK horserace and a price has not been taken then it will be settled at Tote returns if available.
Fixed Odds Distance Betting
A fixed odds bet is available at selected Horse Race meetings based on predicting the correct total of the winning distances for all races at that meeting, Excluding charity races and Arab races. The maximum distance for a single race is 12 lengths for Flat racing and 30 lengths for National Hunt.
In the event of a walkover, 2 lengths will be awarded to a Flat race and 6 lengths will be awarded to a National Hunt race. In the event that one race is made void or abandoned then 2 lengths will be awarded for a flat race and 6 lengths for a National Hunt race.
If two or more races are abandoned, then all bets will be void unless further races could not affect the result. The distance will be the official declared distance at the weigh in. Any subsequent alterations will not count for settlement purposes.
The numeric unit that is used in the calculation for distances less than one length is as follows;
A Nose 0.05 Lengths
Short Head 0.10 Lengths
Head 0.20 Lengths
Neck 0.30 Lengths
Half Length 0.50 Lengths
1 Length 1.00 Length etc.
Fixed odds distance bets cannot be placed in multiple bets with selections from fixed odds favourites, jockey challenge, horse race match or all the favourites to be placed markets from the same meeting. If accepted in error related bet rules will apply.
Horse Race Match Betting
Horse race match bets may take the form of a head-to-head match, or a selected group such as a threesome. The winner is the selection that obtains the best finishing position. If all horses fail to complete the course the selection that has completed most of the course is deemed the winner. If selections fall or refuse at the same fence in National Hunt races dead heat rules apply. Dead heat rules apply with regard to finishing positions.
In the event that one of the selections is a non-runner then all bets on that match are void.
Horse race match bets cannot be placed in multiple bets with fixed odds distance, fixed odds favourite, jockey challenge or all the favourites to be placed markets from the same meeting. If accepted in error related bet rules will apply.
All the Favourites to be Placed Betting
A fixed odds bet is available on selected Horse Race meetings based on whether the favourite in each race will be placed. When there are Joint or Co-Favourites in a race, the favourite with the smallest racecard number will apply for settlement. The number of places in each race will be as per our usual each way rules. Dead heats for the last place position count in full as placed selections. In the event that one or more of the races at that meeting are abandoned or postponed to a later day then bets on that meeting are void.
All the favourites to be Placed bets cannot be placed in multiple bets with fixed odds distance, fixed odds favourite, jockey challenge or horse race match markets from the same meeting. If accepted in error related bet rules will apply.
GREYHOUND RACING RULES
Our General Betting Rules apply, except where superseded by the following, which apply only to greyhound racing. Bets are accepted for greyhound races at National Greyhound Racing Club. (NGRC) tracks and at selected meetings where cards are printed in the Racing Post or displayed in our betting offices.
Bets on greyhound races not covered live in betting shops will be accepted up to the advertised start time. Bets accepted after the advertised start time will stand only if it can be established that the bet was accepted before the official off time.
Named selections will always take precedence over trap numbers where both are written to indicate one selection.
If no on-course Starting Price is returned, bets will be settled at the Industry (off-course) Starting Price. In the event of neither an on-course nor an Industry SP being returned then selections for a greyhound race where a price has not been taken will void.
Withdrawals and reserves
If a greyhound is withdrawn from a race, no further Early or Board prices will be available on that race until a new market has been formed. Where an Early or Board price has been taken prior to the withdrawal then that bet will be settled at starting price.
If a trap number has been taken then the bet will be settled on the trap regardless of whether or not a reserve is running and regardless of which trap the reserve runs from. However, if a trap number is stated and a price is taken then this price relates to a specific greyhound and if that greyhound has become a non-runner then the bet will be void.
If a named greyhound becomes a non-runner then the bet will be void and stakes refunded.
Win and each-way
Bets are accepted at Early, Board or SP prices only. We do not accept ‘first show’ bets on greyhound racing and any bet requesting ‘first show’ taken in error will be settled at SP.
‘Place only’ bets are not accepted (with the exception of certain Speciality bets) and where place money is in excess of the amount staked to win, the difference will be equally apportioned Win and Place to the selection(s).
Forecasts and Tricasts
Please refer to the Forecast and TriCast sections of these Rules for specific rules relating to these bets.
Favourites
Bets are accepted win only for absolute, first and second favourites. Bets for unnamed selections which nominate a meeting (other than a BAGS/BEGS meeting) due to take place on a different day will be void unless the future day or date is clearly stated.
1.21.6 Meetings and times
Instructions for ‘through the card’ or ‘1st race’, ‘3rd race’ etc. will be considered as timing the race in programme order as published in The Racing Post. All bets on unnamed greyhound selections must have both correct meeting and race time stated. However, in cases where the meeting is omitted but collective race times are written which make it clear that only one particular meeting can be intended, the bet will be settled for that meeting.
Where two meetings are held at the same track on one day, the particular meeting for which the bet is intended must be clearly shown. When it is not indicated, the bet will be deemed to be for the first meeting, after time of acceptance, at which all the selections have still to run.
1.21.7 BAGS/BEGS/SIS Meetings
These special rules supersede all others and apply only to BAGS/BEGS/SIS meetings on a full race-byrace betting service.
An unnamed selection bet nominating one BAGS/BEGS/SIS meeting but giving a race time of another will be settled either for the next race to be run at the nominated meeting or the race applicable to the written race time, whichever is next to go off after the bet was placed.
Untimed or incorrectly timed single bets or single forecasts will be settled as for the next BAGS/BEGS/SIS race to go after the time of acceptance. In such cases, where there are two meetings and one of them is nominated, the bet will be on the next race at that meeting.
A bet is not incorrectly timed where the race time written corresponds exactly to the time of a race already resolved. Such a bet is void.
Where a client uses programme order or states ‘through-the-card’ to time trap numbers, but does not state a meeting, and if the bet is in time for a BAGS/BEGS/SIS meeting, it will be settled as for that meeting. If two meetings are on schedule and the bet is accepted in time for both, stakes will be
equally distributed to cover each meeting individually.
Bets for unnamed selections which nominate a BAGS/BEGS/SIS meeting not on schedule for that day, and with no other date given, will be settled as for the BAGS/BEGS/SIS meeting taking place on the day the bet is placed. When two meetings are scheduled, the stakes will be equally divided to cover each of them individually. However, if race times given correspond to only one meeting, the bets will stand for that meeting.
Where a screen or board price is accepted for a trap number and there can be no doubt as to the race on which the price was being offered when the bet was accepted, it will be settled for that race, irrespective of any different race time written on the slip.
Top Trap betting
To win the client must select the trap number which wins most races at the nominated meeting or combined meetings, irrespective of non-runners, vacant traps, void races, meetings which are abandoned after they have started or races where a Starting Price is not returned. Where combined meetings are nominated and no races take place at all the meetings, all bets are void. Where one meeting is nominated and no races take place at that meeting, all bets are void.
If more than one trap number has won most races then Dead Heat rules will apply.
In races involving a Dead Heat for first place, the trap numbers concerned will be deemed to have
won half a race each.
This bet is an available win only. Multiple bets are accepted so long as the selections are not related. If a related bet is accepted in error, then it will be settled by dividing the stake unit equally where the selections clash.
Top Trap betting at a BAGS/BEGS/SIS meeting will be settled on the results of the BAGS/BEGS/SIS races only. Any additional races at the meeting will not be included in this bet unless specifically advertised.
FOOTBALL RULES
Our current General Betting Rules will apply to all circumstances not covered by the following rules and in addition, any instructions printed on the coupon or by way of a notice displayed in our offices are to be read as being part of these rules.
General
All football bets will be settled on 90 minutes play. This includes time added by the referee in respect of injuries and other stoppages. Extra Time and Penalty Shoot Outs do not count. However, in some instances we may offer prices such as ‘To Win Outright’, ‘To Win in Extra Time’ etc., in which case this rule does not apply.
In matches where extra time and penalty shoot outs may take place all bets are settled on 90 minutes play unless an Outright price is specifically requested at the time the bet is placed.
Settlement of Football bets will be based on the results as determined by Whoscored.com. Where whoscored.com do not cover a match, the settlement will be based on the results as determined by any other such official bodies as we determine.
Any selection(s) involved in matches which have already kicked off will be deemed void, unless they are placed within 5 minutes of KO and no goals have been scored, penalties awarded or players removed from the field before the bet is accepted. This does not apply to betting in-play or updated
betting at half time.
If a match is abandoned before the end of the second half all bets on markets that are not already determined on that game are void. This applies not withstanding the fact the governing body may deem the result of the shortened match to stand for competition purposes (i.e. FIFA award a 2-0 victory to one of the teams).
- a) Any selection(s) which are involved in matches which are postponed, abandoned (where the game has not started), or re-arranged will be deemed void if the match does not take place on the scheduled date.
b) Selections which are involved in matches where there is a change made to their scheduled opponent, or if the venue is changed (either reversed so the Home team plays Away; or changed to a neutral venue) will be deemed void.
Where a team is scheduled to play two or more matches in the same week, bets on standard betting slips which do not nominate the date of the match will be settled for the match in which the selection plays first.
League betting
All bets are settled on the final League places irrespective of the outcome of any play-offs. However, bets on ‘who will win’ a league will be settled on who lifts the trophy. Bets will stand on any team that does not complete all of its fixtures.
Season match bets
Season match bets are settled on which of the two teams finish highest in the League at the end of the season, excluding the outcome of any play-offs. If teams finish level on points, the tie breaker used by the League will decide the winner.
Tournament goalscorer bets
Top tournament goalscorer
Bets placed on a player to be the top scorer in a tournament will stand if the player is named in the team squad and has the opportunity to play in the tournament.
If more than one player finishes on the same number of goals, then dead-heat rules apply (any tournament top goalscorer award, for example the “Golden Boot” is ignored for settlement purposes).
Goals scored in Extra-Time will count, but goals scored within Penalty Shootouts will not count.
Top tournament goalscorer and team to win
Where there is a special price for a tournament top goalscorer and team to win the tournament then dead heat rules will apply where the top tournament goalscorer results in a dead heat.
For example, if a price of 12/1 is quoted for a top tournament goalscorer and team to win a bet and the player ties for top tournament goalscorer then the stake money will be divided by the number of players in the dead-heat and full odds of 12/1 will be paid to the divided stake with the remainder of the stake being lost.
In-Play bets
Where your instructions are for an in-play market that is not available and there can be no doubt as to the in-play market on which the price you have taken was offered when the bet was accepted, the bet will be settled for that market, irrespective of the market you have written on your slip.
Related bets
A bet is deemed to contain related selections if;
- the same selection is chosen to win two or more different events and is combined in an Accumulator or other Multiple bet. e.g. £1 Double – Liverpool to win both the Premiership and the FA Cup.
- the outcome of one part of the bet increases the probability of success of another part of the bet. e.g. £1 Double – Man Utd to win 2-1 and Rooney to score first.
Cumulative individual odds for bets such as these if quoted in error will not count. Instead, your bet will be settled at the special ‘related’ odds or if no special ‘related’ odds were on offer at the time your bet was placed your stakes will be equally divided where any ‘related’ selections clash.
Match betting
Bets are settled on the result at the end of 90 minutes play (i.e. extra time does not count) and, where a match is started but the second half is not finished all match bets will be made void.
Where odds for the outright win as well as on 90 minutes’ play are offered in cup finals etc., the odds initialled by staff on the slip will identify which of these bets is involved if there is any ambiguity in the written instructions. Unless ‘to win outright’ or a qualifying price has been laid, bets will be settled on 90 minutes’ play.
Half time/Full-time betting (Double Result Forecast)
Nominate the result at both half time and at full time. Singles and upwards are accepted. Bets are settled on 90 minutes’ play (i.e. extra time does not count).
Half-time/full-time double result bets will be void if a match is abandoned before 90 minutes playing time has elapsed.
Handicap betting
Handicap bets are settled on the basis that one of the teams receives one or more goals start. Bets are settled by adding (or subtracting) the goal start to the correct score result at 90 minutes. e.g. Man Utd v Liverpool (+1 goal)
- A bet on Man Utd will be successful only if they win by 2 or more goals
- A bet on Liverpool will be successful if they win or draw the game
- A bet on the tie will be successful if Man Utd win by one goal
Time of the first goal
For settlement purposes, the 1st minute of a match is from kick-off to 59 seconds. The second minute of a match is from 1 minute to 1 minute 59 seconds and so on. Thus a goal scored in the first 10 minutes of a match would be between kick-off and 9 minutes 59 seconds, a goal scored in the second 10 minutes of a match would be between 10 minutes and 19 minutes 59 seconds. Prices are usually offered for the first goal of the match to be scored in nine consecutive 10-minute bands.
The final band will be from 80 minutes to the final whistle and would include any time added on to normal play but would not include extra time. Bets are settled on 90 minutes’ play (i.e. extra time does not count).
Should a match be abandoned before 90 minutes playing time has elapsed ‘time of the first goal’ bets will stand provided that a goal has been scored. If no goal has been scored then all bets on the time of the first goal will be void.
Goalscorer Bets
Singles and upwards are accepted. Bets are settled on 90 minutes’ play (i.e. extra time does not count).
Own goals do not count. If the only goal scored within 90 minutes is an Own Goal, then-No Goalscorer will be deemed the winning outcome.
Should there be any doubt as to whether a bet is intended for the first goalscorer, last goalscorer or to score at any time in all cases it will be settled on the ‘first goalscorer’.
Every effort will be made to quote prices for all possible participants. However, other players will always be quoted on request and will count as winners should they score the first/last/anytime goal.
Where there is more than one competitor with the same surname and the selection has not been identified by either first name, the team where applicable or qualifying price the competitor with the smallest advertised price will be taken as the selection. In the event of one or more competitor(s) being quoted at the smallest advertised price, the stake will be divided between them. The same principle will apply where two teams have the same name.
Where there is a dispute concerning who scored the goals in a match, bets will be settled based on the decision of Whoscored.com immediately after the match is finished. If Whoscored.com subsequently amend their decision all bets will stand on the original result. If the result is not available from Whoscored.com then the result published by the official governing body immediately after the match is finished will be used for settling purposes. Any subsequent corrections or amendments to this result will not apply for the settlement of bets.
First Goalscorer: Bets on first goalscorer will be void if the selected player does not take part or takes the field as a substitute after the first goal has been scored. Should a match be abandoned before 90 minutes playing time has elapsed ‘first goalscorer’ bets will stand provided that a goal had been scored. Bets on no goalscorer will be void regardless of the score at the time of abandonment.
Last Goalscorer: Bets on last goalscorer will stand if the selected player takes any part in the 90 minutes playing time, regardless of when or if a goal is scored. Should a match be abandoned before 90 minutes playing time has elapsed bets selecting ‘last goalscorer’ will be void regardless of the score at the time of abandonment. Bets on no goalscorer will be void regardless of the score at the time of abandonment.
Score at any time: A ‘score at any time’ bet is successful if the selected player scores one or more goals in a match. Bets are settled on 90 minutes play (i.e. extra time does not count). A winning bet will be paid out only once regardless of the number of goals a player scores in a match. Bets on a
player to score at any time will stand if the selected player takes any part in the 90 minutes playing time, regardless of when or if a goal is scored. Should a match be abandoned before 90 minutes playing time has elapsed and a goal has been scored winning ‘anytime goalscorer’ bets will stand as will bets on players who have been substituted, bets on other players will be void. Should a match be abandoned before 90 minutes playing time has elapsed and no goals have been scored all ‘anytime goalscorer’ bets will be void. Bets on no goalscorer will be void regardless of the score at the time of abandonment.
Each-Way First Goalscorer
Each-way first goalscorer bets are accepted as singles and upwards on 90 minutes play. All each-way first goalscorer multiple bets will be settled win-to-win place-to-place.
The place part of each-way first goalscorer bets will be settled at one third the win odds on any goal scored during the match. Own goals do not count.
Where no goals or only own goals are scored in a match then all each-way first goalscorer bets will be settled as losing bets.
Where a player scores the first goal, both the win and place parts of the bet are successful and will be settled at the appropriate win and place odds. If the same player goes on to score another goal no additional winnings will be paid.
Where a player scores the second or a subsequent goal, the place part of the bet is successful. If the same player goes on to score more goals, no further winnings will be paid for any additional goals.
Both the win and place parts of an each-way first goalscorer bet will be void if the selected player does not take part in the match or takes the field as a substitute after the first goal has been scored.
Players who are substituted or sent off before the first goal is scored are treated as losing selections in both the win and place part of the bet.
Each-way bets on No Goalscorer or Last Goalscorer are not accepted and if taken in error the place stakes will be invested to win.
Each-way selections are not accepted in Scorecasts and if taken in error the place stakes will be invested to win.
Any instruction for Place Only will be invested as to ‘score at any time’ and settled accordingly.
Should a match be abandoned before 90 minutes playing time has elapsed ‘each-way first goalscorer’ bets will stand provided that a goal had been scored.
Correct score bets
Singles and upwards are accepted for ‘correct score’ bets on all quoted games. Bets are settled on 90 minutes’ play (i.e. extra time does not count).
Should a match be abandoned before 90 minutes playing time has elapsed ‘correct score’ bets will be void.
Related contingencies such as Newcastle to win in 90 minutes and Newcastle to win 2-1 cannot be included in the same accumulative bet. Where taken in error, the stake will be divided equally on those selections which therefore clash unless a special price is available for that eventuality.
First Goalscorer Scorecasts – combined first goalscorer & final score bets
Special prices to select the correct score in 90 minutes and the first goalscorer are available for selected matches. Singles and doubles only accepted.
If a player comes on after the first goal has been scored or does not take part in the game, bets on this player will be settled as singles on the correct score at the appropriate odds.
For first goalscorer purposes, own goals do not count. If the only goals in the match are own goals, all bets will be settled as singles on the selected correct score at the appropriate odds.
If the match is abandoned after a goal has been scored, all bets will be settled as singles on the selected goalscorer at the appropriate odds.
Where the name of the winning team has been omitted from a first goalscorer scorecast bet, with no qualifying price laid, in all cases correct scores will stand for the selected first goalscorer’s team. e.g. A win double Rooney & 3-2, will be settled on Rooney to score the first goal and Man Utd to win the match 3-2.
Each-way Scorecasts are not accepted and if taken in error the place money will be invested to win.
Last Goalscorer Scorecasts – combined last goalscorer & final score bets
Special prices to select the correct score in 90 minutes and the last goalscorer are available for selected matches. Singles and doubles only accepted.
If a player does not take part in the game, bets on this player will be settled as singles on the correct score at the appropriate odds.
For last goalscorer purposes, own goals do not count. If the only goals in the match are own goals, all bets will be settled as singles on the selected correct score at the appropriate odds.
If the match is abandoned all bets will be void regardless of whether a goal has been scored.
Where the name of the winning team has been omitted from a last goalscorer scorecast bet, with no qualifying price laid, in all cases correct scores will stand for the selected last goalscorer’s team. e.g.
A win double Rooney & 3-2, will be settled on Rooney to score the last goal and Man Utd to win the match 3-2.
Each-way Scorecasts are not accepted and if taken in error the place money will be invested to win.
First Goalscorer Wincasts – combined first goalscorer & result in 90 minutes
Special prices to select the result in 90 minutes and the first goalscorer are available for selected matches. Singles and doubles only accepted.
If a player comes on after the first goal has been scored or does not take part in the game, bets on this player will be settled as singles on the result at 90 minutes at the appropriate odds.
For first goalscorer purposes, own goals do not count. If the only goals in the match are own goals, all bets will be settled as singles on the selected result at 90 minutes at the appropriate odds.
If the match is abandoned after a goal has been scored, all bets will be settled as singles on the selected goalscorer at the appropriate odds.
Where the name of the winning team has been omitted from a First Goalscorer Wincast bet, with no qualifying price laid, all bets will be settled as singles on the selected first goalscorer at the appropriate odds.
Each-way Wincasts are not accepted and if taken in error the place money will be invested to win.
Anytime Wincasts – combined anytime goalscorer & result in 90 minutes
Special prices to select the result in 90 minutes and the anytime goalscorer are available for selected matches. Singles and doubles only accepted.
If a player does not take part in the game, bets on this player will be settled as singles on the result in 90 minutes at the appropriate odds.
For anytime goalscorer purposes, own goals do not count. If the only goals in the match are own goals, all bets will be settled as singles on the selected result at 90 minutes at the appropriate odds.
If the match is abandoned all bets will be void regardless of whether a goal has been scored.
Where the name of the winning team has been omitted from an Anytime Wincast bet, with no qualifying price laid, all bets will be settled as singles on the selected anytime goalscorer at the appropriate odds.
Each-way Wincasts are not accepted and if taken in error the place money will be invested to win.
Total Corners
A fixed odds bet is available at selected matches and is based on a points system based on the number of corners taken during 90 minutes play. The aim is to correctly predict the total number of corners taken during the match. Typically three bands will be used, for example;
- Under 10 Corners
- Between 10 and 12 Corners
- Over 12 Corners
The market is for 90 minutes only, so any corners that take place in extra time do not count for betting purposes. Corners awarded but not taken will not count for settling purposes.
Should a match be abandoned before 90 minutes playing time has elapsed total corners bets will stand provided more corners have been taken than stated as the upper bound (e.g. Over 12 Corners in the above example) otherwise all bets will be void. Total corners bets cannot be placed in multiple bets with selections from the same match. If accepted in error related bet rules will apply.
Total Booking Points
A fixed odds bet is available at selected matches and is based on a points system based on the number of cards issued during 90 minutes play. The aim is to correctly predict the total number of points for the cards issued during the match. The number of points awarded for cards issued is as follows;
- Yellow card 10 Points
- Red card 25 Points
- Maximum points per player 35 Points
The market is for 90 minutes only, so any bookings that take place in extra time do not count for betting purposes. Cards cancelled by the referee during the course of the match, cards shown to non-active players, managers, coaching staff and cards shown before kick off, during the half time interval, or after the final whistle do not count.
Typically three bands will be used, for example;
- 20 points and under
- Between 21 and 40 points
- Over 40 points
Should a match be abandoned before 90 minutes playing time has elapsed total booking points bets will stand provided more points have been accumulated than stated as the upper bound (e.g. Over 40 points in the above example) otherwise all bets will be void. Total booking points bets cannot be placed in multiple bets with selections from the same match. If accepted in error related bet rules will apply.
Double Chance
A fixed odds bet is available at selected matches and is based on the following possible outcomes to the match;
- Home or Draw
- Away or Draw
- Home or Away
Should a match be abandoned before 90 minutes playing time has elapsed double chance bets will be void. The market is for 90 minutes only, extra time does not count.
Goal Lines
A fixed odds bet is available at selected matches and is based on the total number of goals scored in 90 minutes. Bets are settled on whether there will be more or less than the stated total goals scored.
Examples of markets which can be available are;
- Over 1.5 Goals / Under 1.5 Goals
- Over 2.5 Goals / Under 2.5 Goals
- Over 3.5 Goals / Under 3.5 Goals
Should a match be abandoned before 90 minutes playing time has elapsed goal lines bets will stand provided more goals have been scored than stated otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
Both Teams to Score
A fixed odds bet is available at selected matches and is based on two possible outcomes to the match;
- YES: both teams score
- NO: only one team scores or neither team scores
Should a match be abandoned before 90 minutes playing time has elapsed both teams to score bets will stand provided that both teams have scored otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
Both Score – Win or Draw
This bet requires you to predict two possible outcomes to the match;
- BTTS WIN: either team must win the match by scoring more goals than the opposition and the
opposition must score at least one goal. - BTTS DRAW: the match must end in a Score Draw. Should either or both teams fail to score then the bet has lost.
Bets are settled on the result at the end of 90 minutes play (i.e extra time does not count) and, where a match is started but the second half is not finished all “both Score – Win or Draw” bets will be made void.
Double Chance
A fixed odds bet is available at selected matches and is based on the following possible outcomes to the match;
- Home or Draw
- Away or Draw
- Home or Away
Should a match be abandoned before 90 minutes playing time has elapsed double chance bets will be void. The market is for 90 minutes only, extra time does not count.
Goal Lines
A fixed odds bet is available at selected matches and is based on the total number of goals scored in 90 minutes. Bets are settled on whether there will be more or less than the stated total goals scored.
Examples of markets which can be available are;
- Over 1.5 Goals / Under 1.5 Goals
- Over 2.5 Goals / Under 2.5 Goals
- Over 3.5 Goals / Under 3.5 Goals
Should a match be abandoned before 90 minutes playing time has elapsed goal lines bets will stand provided more goals have been scored than stated otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
Both Teams to Score
A fixed odds bet is available at selected matches and is based on two possible outcomes to the match;
- YES: both teams score
- NO: only one team scores or neither team scores
Should a match be abandoned before 90 minutes playing time has elapsed both teams to score bets will stand provided that both teams have scored otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
Both Score – Win or Draw
This bet requires you to predict two possible outcomes to the match;
- BTTS WIN: either team must win the match by scoring more goals than the opposition and the opposition must score at least one goal.
- BTTS DRAW: the match must end in a Score Draw. Should either or both teams fail to score then the bet has lost.
Bets are settled on the result at the end of 90 minutes play (i.e., extra time does not count) and, where a match is started but the second half is not finished all “both Score – Win or Draw” bets will be made void.
Win & Both Teams to Score
This bet requires you to predict the result of the match where both teams have scored. Should either or both teams fail to score then the bet has lost.
Where a team has been nominated to win the match then that team must score more goals than the opposition and the opposition must score at least one goal.
Bets are settled on the result at the end of 90 minutes play (i.e. extra time does not count) and, where a match is started but the second half is not finished all “Win & Both Teams to Score” bets will be made void.
Win & Over 2.5 Goals
This bet requires you to predict the result of the match where over 2.5 goals have been scored in the match.
Where a team has been nominated to win the match then that team must score more goals than the opposition and the total goals scored by both teams must total over 2.5 goals.
Bets are settled on the result at the end of 90 minutes play (i.e. extra time does not count) and, where a match is started but the second half is not finished all ‘Win & over 2.5 goals’ bets will be made void.
The Late Show
A fixed odds bet is available at selected matches and is based on two possible outcomes to the match;
- YES: a goal to be scored in or after the 76th minute
- NO: no goal scored in or after the 76th minute
Should a match be abandoned before the 76th minute then all the late show bets will be void. Should a match be abandoned in or after the 76th minute the late show bets will stand provided that a goal has been scored in or after the 76th minute otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
Team to score the 1st goal
A fixed odds bet is available at selected matches to select which team will score the first goal in 90 minutes play. Own goals do count in this market.
Should a match be abandoned before 90 minutes playing time has elapsed team to score the 1st goal bets will stand provided a goal has been scored, if no goals have been scored all bets will be void. The market is for 90 minutes only, extra time does not count.
Total goals
A fixed odds bet is available at selected matches to predict the total number of goals scored in 90 minutes play. Own goals do count in this market.
Should a match be abandoned before 90 minutes playing time has elapsed all bets will be void. The market is for 90 minutes only, extra time does not count.
Draw no bet
A fixed odds bet is available at selected matches to predict which team will win the match in 90 minutes play. Should the match end in a draw then stakes are refunded on all ‘draw no bet’ bets.
Should a match be abandoned before 90 minutes playing time has elapsed all bets will be void. The market is for 90 minutes only, extra time does not count.
Half most goals
A fixed odds bet is available at selected matches to select in which half the most goals will be scored. Own goals do count in this market. A Tie price is offered should there be an equal number of goals in both halves.
Should a match be abandoned before 90 minutes playing time has elapsed half most goals bets will stand provided a result has been established, otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
Half time betting
A fixed odds bet is available at selected matches to predict the result of the match at half time. Own goals do count in this market.
Should a match be abandoned before the half time interval begins all half time bets will be void.
A goal or more scored in both halves
A fixed odds bet is available at selected matches and is based on two possible outcomes to the match;
- YES: a goal or more is scored in both halves
- NO: one or both halves are goalless
Should a match be abandoned before 90 minutes playing time has elapsed a goal or more scored in both halves bets will stand provided that one or more goals have been scored in each half otherwise all bets will be void. The market is for 90 minutes only, extra time does not count.
SPORTS GENERAL RULES
Non-Runners
Sports bets are accepted on the basis of ‘All in compete or not’ and if a player or team is withdrawn before they have taken part in the event (in any way), the bet is a loser.
If the event is advertised as ‘Non-runner no bet’, stakes will be refunded on a player or team withdrawn prior to the start of an event. Where ‘Non-runner no bet’ rules apply winning bets may be subject to the equivalent of a Rule 4 deduction based on the price of the selection(s) withdrawn.
Player/Team withdrawn after the official start
If a player or team has taken any part in the sporting event once it has officially started and then fails to complete for whatever reason, the bet will be settled as a loser.
American Football
Singles and upwards are accepted on NFL games. Bets are settled on the official result, including overtime, as declared by the American Football governing body. Overtime counts if played in all bets except half time/full time betting.
Match Betting: The home team is always listed second unless otherwise stated. Where odds for both Outright and Handicap betting are available, all bets are settled on the outright price, unless the handicap or a qualifying price has been specifically selected. If a match is abandoned before the end of a game all bets will be void unless 55 minutes of play has taken place or an official result is ‘called by the NFL’. All other markets will be void unless a definitive result for that market has already been determined (e.g. first touchdown betting once a touchdown is scored).
First Touchdown scorer: All bets are accepted ‘all in play or not’.
Athletics
All-in compete or not. Athletes awarded Gold, Silver and Bronze at the medal’s ceremony will be deemed to have finished 1st, 2nd and 3rd and this will determine the settlement of bets. In the absence of a medal ceremony, bets will be settled First Past the Post. Subsequent disqualifications will be disregarded for settlement purposes.
If an event is cancelled for any reason, all bets will be void.
Any bets on the total medals tally in a competition will be settled on the official totals published by the IAAF.
Bowls
As soon as a player starts playing in a tournament all bets stand for outright betting purposes. If the player subsequently withdraws for any reason, outright bets on that player will be losers.
Set betting: Bets void if the match is not completed.
Boxing
Bets are accepted up to the bell being sounded to start the first round. If a contest is postponed, bets on it will stand for 30 days, inclusive of the original date for the contest.
Should there be a substitution for one of the boxers, bets on the original contest will be void.
Should the number of scheduled rounds change all outright bets on the match will stand but all ‘round by round’ bets will be void.
A price will be offered for a draw and in the event of that occurring bets on either boxer to win will be losers.
The decision given by the referee at the end of a match will stand for settlement purposes. Any subsequent changes will not be taken into consideration.
Bets which nominate ‘to win on points’ will only be deemed winners if the full number of rounds are completed.
Round by round betting: Should a boxer fail to answer the bell, then his opponent will be deemed to have won the fight in the previous round. If for any reason a points decision is awarded before the full number of rounds is completed, bets will be settled on the round in which the fight was stopped.
Should the scheduled number of rounds be changed for any reason, all ‘round by round’ bets are void.
Cricket
Limited Overs Matches: All bets will be settled in accordance with the official competition rules.
This will include rain disrupted matches and matches where a reduction of overs has taken place. If the competition rules allow the final result to be a tied match, and a tie occurs and we were not offering a tie price, we will settle as a dead-heat. If, however, the competition rules require a bowl-out to decide the outcome of the match following a tie in normal play, the result of the bowl-out will be used for match bet settling purposes.
Cricket Ties & Super Overs
All bets are valid if the scores are level after the allotted overs. If the match goes to a super over or similar the bet will be settled on the winner of the super over or equivalent.
Other matches: In rain disrupted matches, bets will stand provided at least one ball has been bowled. If a match is abandoned due to outside interference, all bets will be made void, unless an official result is declared by the cricket authorities in which case all bets will stand.
Individual match Top Batsman and Top Bowler: All in bat or not. If a player is not selected then bets on that player will be void. All bets will be settled in accordance with the official competition rules. Depending on the type of match the following minimum overs must be bowled in that teams innings for bets to stand:
- Test Matches 50 overs
- County Championship 50 overs
- 50 over match 25 overs
- 40 over match 20 overs
- 20 over match 15 overs
In all cases, bets will stand if the innings reaches its natural conclusion in less than the above requirement. In 2-innings matches such as Test matches, prices apply to first innings only.
Test Matches: The draw is paid when no result is achieved at the end of the 5-days scheduled to play. If the teams finish the match (final innings all out or declared) tied on the same total before the scheduled end of play on the fifth day, the draw will be deemed a loser and match bets will be settled as a dead-heat between the two teams.
Series betting: Outright series bets will stand provided one match has been played.
Test series Top Batsman and Top Bowler: A player must play in at least one match during the series, otherwise bets on that player will be void.
Cycling
Tour Betting: Bets stand on all cyclists whether they participate or not. Bets will be settled on the podium result regardless of any appeals or objections.
Stage Betting: Bets will be determined by the result at the podium presentation.
Darts
As soon as a player starts playing in a tournament all bets stand for outright betting purposes. If the player subsequently withdraws for any reason, outright bets on that player will be losers.
Set/Correct score betting: If the required number of sets or legs to win have not been played, all set/correct score bets will be void.
Match Betting: The player progressing to the next round will be deemed the winner unless a walkover has taken place when all match bets will be void.
Golf
All outright bets are settled on the trophy presentation.
Bets will be void on any player failing to tee off in the first round. Bets on any players who tee off in the first round and who are subsequently disqualified or withdrawn will be deemed losers.
Outright Betting: All bets will be settled on the official result regardless of the number of holes played. If a tournament is abandoned, any bets placed after the last completed round will be void.
When more than one player shares the same lowest score in a tournament and there is no play-off, win and place bets are settled by the normal dead-heat method.
A play-off decides only the actual winner, and where a championship or tournament is decided by a play-off it will govern the settlement of win bets. Place bets, however, will still be settled as for normal dead-heats.
Group Betting, Top UK Player, etc.: Non-runner no-bet. Dead Heat rules and R4 deductions will apply. Where all players fail to make the cut, the lowest score after 2 rounds will determine the settlement. A player will be deemed a non-runner if he fails to tee off in the first round.
72 Hole Match Betting: Where both players fail to make the cut, the lowest score after 2 rounds will determine the settlement. Where no prices are offered for the tie, Dead Heat rules will apply.
18 Hole 3 Ball Betting: Any non-runner, all bets void. Dead Heat rules apply. All players must complete 1 hole for bets to stand otherwise bets are void. Bets stand if all three players complete the designated number of holes regardless of whether they play together as a 3 Ball.
18 Hole 2 Ball Betting: Any non-runner, all bets void. Where no prices are offered for the tie, Dead Heat rules will apply. Both players must complete 1 hole for bets to stand otherwise bets are void.
Bets stand if both players complete the designated number of holes regardless of whether they play together as a 2 Ball.
Handicap betting: If a player misses the cut, is disqualified or withdraws during the tournament then bets on that player will be settled as losers. Only the 72 scheduled holes count. Play-offs do not count for handicap bets. If the tournament is shortened to less than 72 holes then all bets on the handicap betting market are void. Only those players quoted on the handicap list count for betting purposes. Dead heat rules apply.
Motor Racing
Any reference to drivers should be taken to include riders and any reference to cars should be taken to include motorcycles.
All drivers in place to start the warmup lap either on the grid or in the pit lane, are deemed as runners.
If a race is abandoned and no official result declared, all bets on that race will be void.
Drivers and Constructors Championship Betting: All in compete or not. Bets will be determined by the number of points accumulated following the podium presentation of the final race of the season and will not be affected by any subsequent enquiries.
Individual Race Betting: All in compete or not. The 1st, 2nd and 3rd positions at the podium presentation will count as the weigh-in and this will determine the settlement of bets.
Match betting: Bets will be settled on the driver with the highest finishing position. If one of the drivers does not finish the race, the other driver is considered the winner. If both drivers retire on the same lap, all bets are void.
Fastest qualifier betting: The driver achieving the fastest official qualifying time in the named qualifying session is the winner. Any subsequent demotions do not count for settlement purposes.
Official placings count if times are identical.
Fastest Lap: The official result at the time of the podium presentation for the race will be used.
Finish in the points, Finish on the podium: All in compete or not. The positions at the time of the podium presentation will count as the weigh-in and this will determine the settlement of bets. Single bets only are accepted on these markets. These markets are win-only.
Rugby League and Rugby Union
Our current rules will apply to all circumstances not covered by the following rules, and any instructions printed on a coupon or by way of a notice displayed in our offices are to be read as being part of these rules.
Only matches which are displayed on our coupon or advertised in our offices may be selected.
Where odds for both outright win and handicap betting are advertised, unless the handicap or a qualifying price has been requested, all bets will be settled on an outright win. However, where only handicap betting is available bets will be settled at the published handicap whether requested or not.
Winning margin and correct score betting are from scratch.
The minimum and maximum number of selections for each list is stipulated on our coupons or is as advertised in our offices. Extra time will not count and the score at the end of 80 minutes play will be taken as the final result.
Matches abandoned before 80 minutes play will be void and will be treated as non-runners for settlement purposes unless re-arranged and played on or before the following Sunday. If a team plays a different opponent to the one printed, the match is void. If the venue of a match is reversed the selection will be void, but if a match is played on neutral ground, it will stand as printed.
If a match is abandoned before 80 minutes are played, all bets will be void, unless a definitive result for that market has already been determined. First, try-scorer bets will stand if a try has been scored at the time the match is abandoned.
First try-scorer: Penalty tries do not count. In Rugby League, first tryscorer betting is on the basis of ‘all in compete or not’. In Rugby Union, first tryscorer bets will be void if the player does not take part in the match or enters the match after the first try is scored.
Snooker
A match is deemed to have started with the break for the first frame.
If a player fails to start a tournament or match, all bets on that player or individual match will be void.
Frame betting: All bets will be void if the required number of frames to win is not completed, or the scheduled number of total frames is not completed (i.e. Premier League snooker, where a draw is possible).
Match betting: The player progressing to the next round will be deemed the winner unless the match has not started or a walkover has taken place when all match bets will be void.
Tennis
As soon as a player starts playing in a tournament all bets stand for outright betting purposes. If the player subsequently withdraws for any reason, outright bets on that player will be losers.
In the event of a change to the venue, playing surface or from indoor to outdoor and vice-versa, all bets will stand.
Set betting: If the required number of sets to win have not been played in full, all set bets will be void.
Match Betting: In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
Non-sporting events
From time-to-time special prices may be offered on a range of non-sporting events such as entertainment, politics or current affairs. Bets on these markets are available as singles only unless otherwise advertised. Bets will be settled according to Betfair Exchange Rules.
YOU AND YOUR CAPACITY
As a condition of your using any services provided by us, you warrant and represent that you are over the age of 18 and have the mental capacity to take responsibility for your own actions and can enter into a legally binding agreement with us.
You are reminded that it is an offence for you to participate in gambling if you are under 18 years of age. It is also a criminal offence for anyone to help a young person (a person between the ages of 16 and 18) or a child (a person under the age of 16) to gamble.
You understand that by using our products and services you may lose money and you accept full responsibility for such losses. You must exercise your own judgment in choosing to place a bet. You acknowledge that in placing a bet you are not relying on any statement of any employee of the Company relating to the subject matter of a bet.
In order to prevent underage gambling, we reserve the right to ask for acceptable forms of identification (see below) for anyone who appears to be under the age of 18.
Acceptable forms of identification must:
- Contain a photograph from which you can be identified;
- State your date of birth; Be valid (i.e. not out of date or expired);
- Be legible and show no signs of tampering.
If you cannot produce acceptable identification documents when requested, you will not be able to bet until they are provided.
It is a condition of these Rules that bets will not be accepted if customers, by placing such bets, are in breach of the betting and/or inside information regulations of any Sports Governing Body to which they are subject. It is, therefore, a condition of our acceptance of bets from you that, in placing
your bet, you are confirming to us that:
- You are not prohibited from entering into the bet by any term of your contract of employment or any rule of a Sports Governing Body which applies to you;
- You are not aware of any circumstances which would make the placing of a bet a breach of a rule on betting being applied by a Sports Governing Body; and
- Where the bet is placed on the outcome of an event or process or on the likelihood of anything occurring or not occurring during an event, you do not know the outcome of the event.
Should any bet placed by you be found to be false and in contravention of this Rule, your stake will be forfeit, win or lose, and we will not be obliged to pay any winnings which might otherwise have been payable in respect of the bet. Customer data will also be passed to the relevant Sports Governing Body and/or to the Gambling Commission as required by our Licence Conditions.
You will receive a confirmation message when the bet is Considered Struck
BETTING ON WHATSAPP
ANY STAKE LIMITS WILL BE AT OUR DISCRETION
If the customer chooses to WhatsApp their bets to Kalooki Racing Ltd then the customer understands that Kalooki Racing Ltd may choose to refuse their bets (or part of the bets) at their discretion and that customers may not always receive a text confirmation back before the start of the event. Kalooki Racing Ltd rules consider the bet to be struck when we reply to your message with a ‘Bet Confirmed’ text or similar. If customers do not receive a ‘Bet Confirmed’ text or similar before the start of an event, then the responsibility is with the customer to call the office on 0800 9708948 before the start of the event to see if their bet has been received & accepted. We can only accept bets/answer your queries between the hours of 9am-10pm.
PAYMENTS & AVAILABLE FUNDS
Bets placed by WhatsApp must be Staked appropriately within the customer’s available funds. It is the customer’s responsibility to be aware of their available funds and can request a balance or a statement from our operators by WhatsApp or phone at any time.
PRICE ENQUIRY & PRICE CHANGES
Customers are encouraged to WhatsApp us with price enquiries. We will message you back with the current prices and then the customer can WhatsApp in their Bet Requests. If a price has changed, or our price on a selection is different from the price that the customer has sent through in their WhatsApp, we will inform the customer that it is ‘No Bet’ or similar and inform the customer of the current market price if available. If the customer wishes to place the bet at the new price, then they must WhatsApp the bet request again making clear the bet instruction at the new price.
FIRST PAST THE POST
We payout on both the “first past the post” winner and the official result in any UK or Irish horserace. Horses must carry the correct weight over the correct course. Maximum benefit is £1,000. Offer includes singles and multiples.
BEST PRICE GUARANTEED
- If you take an early price and the starting price (SP) is greater, we will pay out on the SP.
- Applies to win and place parts of the wager.
- Maximum bonus winnings of £1000.00 or €1000 per customer per day.
- Applies to bets placed on the day of the race.
- Does not apply to Ante Post Bets
- Kalooki Racing reserves the right to exclude any customer from any offer or promotion including Best odds guaranteed.
- Applies to Horse Racing bets on the day of the event in the UK & Ireland.
LATE BETS
Unless agreed, bets received after the event will be considered void and will not stand regardless of when the WhatsApp was sent. The time on our phone system, powered by WhatsApp will state the time that we received the text and if it is after the official start time of an event, the bet will be void.
SECURITY
It is your responsibility to ensure the security of your mobile phone. Other than where Kalooki Racing Ltd has been negligent, we will not be liable for any loss that you may incur as a result of misuse or unauthorised use of your mobile phone number or Account with Kalooki Racing Ltd, whether fraudulent or otherwise.
If you no longer want to receive special offers from us, please WhatsApp OPT-OUT.
MAXIMUM WINNINGS
The maximum winnings that can be won by one client on one day’s betting are:
G.B and Irish Horse Racing £250,000
Foreign Horse Racing £50,000
Ante Post – All Sports £100,000
All Grade 1 Football £100,000
All other Football £50,000
BAGS and Sky Greyhound Racing £50,000
All other Greyhound Racing £5000
All other Sports £50,000
- All Mixed Sport Accumulators £50,000
TENNIS BETTING RULES
In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.
INTERNATIONAL HORSE RACING
Bets taken at S.P will be settled using the starting price shown on the Bet365 website.
CRICKET BETTING RULES
Cricket Ties & Super Overs
All bets are valid if the scores are level after the allotted overs. If the match goes to a super over or similar the bet will be settled on the winner of the super over or equivalent.
